Urgent Support

Please note, NECP is not a crisis service and offers planned appointments only.

If urgent mental health support is required, immediate help is available via NHS 111 – telephone 111 and select option 2.

Find your local NHS mental health crisis service here.

If someone is in immediate danger or urgent medical attention is required, please call 999 or go to A&E.

If you are feeling unsafe, talk to someone you know and trust – a parent, friend, carer or professional (teacher, social worker etc). You can also use the following:

Text the Young Minds messenger service for free, across the UK, 24/7. Just text YM to 85258.


Phone Childline free from the UK, 24/7. Just call 0800 1111. The number will not appear on your phone bill. You can also chat online and email.


Kooth offers free, safe and anonymous online support around emotional and mental health for young people.


Based in the Tees Valley, Daisy Chain runs a free and confidential autism support helpline for adults, young people and their families. Call 0800 0315445 or visit the website.